Providers who are looking for a wider range of value-added services and integrated voice-based services to drive revenue and enhanced user experiences just got their wish as Unisys (News - Alert) Corporation, a longtime provider of high-volume messaging solutions to the world’s largest telecommunications service providers, has unveiled new features available on the Unisys VoiceSource Express (VSE) 400 Series platform.

The new services will particularly help those customers who use smartphones and feature phones as Unisys is bring innovative, easy-to-use voice and data applications directly to their devices. Specifically, for those subscribers who find it too much of a hassle to tweet from their mobile phone can instead  use the Unisys Voice Tweets service to record a voice-based tweet and post it as a voice- or text-based message. Moreover, subscribers can elect to use the Unisys Speak to Facebook (News - Alert) to use a voice system to update their Facebook status and post messages to friends’ walls. “With the explosion of new data-driven services and mobile offerings, carriers face significant competitive threats to their traditional voice business,” said Steven Chuey, vice president, Global Solution Management, Unisys, in a statement. “To retain and grow their revenue streams, they need to leverage their deep, longstanding customer relationships and offer subscribers new ways to connect and communicate within the fabric of the social Web.”

“These new services from Unisys give carriers a secure, mission-critical platform to quickly develop and deploy powerful new revenue-generating services that add richness and depth to subscribers’ user experience,” he added.

The Unisys VSE platform also offers a Messaging Solution, which uses core voice, fax, and email services so that subscribers can enjoy new ways to personalize services and keep in touch with contacts.  In addition to integrating with social networking sites, the solution provides visual access to voicemail through a variety of interfaces and devices, such as PC, laptop, tablet or mobile handset, according to company officials. The solution can also convert voice messages to text across multiple languages and deliver them via email, SMS, IM or other text-based delivery channels.

Other features include: notification services, which deliver a personalized information alert service to users at a device of their choosing from any application; value added services (VAS), which allow carriers to build incremental revenue by offering advanced communication features such as call filtering, voice-to-text conversion, Web-based services, and presence services built on Unisys’ application and notification services platforms; and voicemail as a service and VAS as a Service, which allow communications providers to offer voicemail and value-added services via a secure subscription-based model using Unisys’ hosted cloud computing solutions.

The new services will be delivered on the new Unisys VSE 400 Series platform, a “fit for purpose” computing appliance based on a Unisys ClearPath system using Intel (News - Alert) Xeon x64 processors, according to company officials.