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Research firm Yankee Group’s recent study of the crowded carrier market, “ How Do SMBs Fare in the CLEC Versus ILEC Matchup?,” found that, among competitive local exchange carriers (CLECs), XO Communications leads the competition in terms of market share for the SMB market.
Data from the report indicate that XO holds an 11 percent share of the SMB market — close to double that of its closest CLEC competitor. (Yankee Group defines SMBs as companies with 20-500 employees.) ILECs still lead the market overall.
“Our focus on innovative bundles and VoIP solutions, like XOptions Flex, supported by superior customer service has enabled XO to break away from the pack in terms of leading the market with these types of offerings,” said Charlie Cary, vice president of marketing at XO Communications ( News - Alert).
XO is a provider of bundled communications services offering the national SMB market first-rate service and quality with flat rate pricing. XOptions Flex is XO’s integrated solution for businesses in need of a converged voice and data solution utilizing their existing PBX. It is a flat rate bundled VoIP solution with ISDN-PRI or Digital Trunk connectivity that provides business customers with advanced features, functionality, and value for their voice and Internet services.
Since its launch last year, more than 4,300 businesses nationwide have deployed XOptions Flex.
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Erik Linask is Associate Editor of INTERNET TELEPHONY. Most recently, he was Managing Editor at Global Custodian, an international securities services publication. To see more of his articles, please visit Erik Linask’s columnist page.
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