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Jamcracker and BroadSoft (News - Alert) announced an alliance today that will allow service providers to offer UCS to their customers. Via the integration of the Jamcracker Services Delivery Network and BroadSoft’s BroadWorks platform, Broadworks’ VoIP  capabilities can now be sold as standalone services or bundled with services from Jamcracker. At the BroadSoft Connections 2007 Executive Users Conference in Phoenix this week, the companies will demonstrate this joint solution.
“The creation of on-demand services that combine collaboration and IP voice capabilities allows enterprises of all sizes to benefit from productivity and efficiency advantages without hijacking IT department resources,” said senior VP of Yankee Group’s Enabling Technologies and Enterprise groups Zeus Kerravala. “Service providers should find end-users receptive to Jamcracker’s bundled unified communications solutions from such notable brands as BroadSoft, Microsoft (News - Alert) and WebEx.”
The new partnership allows IT and communications service providers to resell their BroadWorks voice solutions and applications as on-demand service offerings like IP Centrex, hosted PBX , mobile PBX (News - Alert), SIP and IP Trunking, and residential broadband services. BroadWorks features can be bundled with best-of-breed coimmunications and collaboration services provisioned from the JSDN, including Microsoft Exchange, BlackBerry (News - Alert) and GoodLink messaging, WebEx conferencing, Microsoft Office Communication Server and McAfee security.
The IMS-compliant BroadWorks platform offered by Broadsoft is deployed by hundreds of cable MSOs and carriers worldwide, delivering a comprehensive range of VoIP applications from a single integrated VoIP platform. The JSDN is a complete SaaS (News - Alert) solution that provides provisioning, hosting, software licensing, billing and customer support. It also requires no complicated or costly technology investments by service providers.
Brian Solomon is a Web Editor for TMCnet, covering news in the IP communications, call center and customer relationship management industries. To see more of his articles, please visit Brian Solomon’s columnist page.
Don't forget to check out TMCnet’s White Paper Library, which provides a selection of in-depth information on relevant topics affecting the IP Communications industry. The library offers white papers, case studies and other documents which are free to registered users. Internet Protocol (IP) | X | | IP stands for Internet Protocol, a data-networking protocol developed throughout the 1980s. It is the established standard protocol for transmitting and receiving data
in packets over the Internet. I...more |
Private Branch Exchange (PBX) | X | | Originally, telephone features were provided by telephone central office switching systems, often called CENTREX.�PBX systems emerged as customers wanted to have more calling features and control over...more |
Voice over IP (VoIP) | X | | A real-time communications system that converts voice into digital packets containing media and signaling data that travel over networks using Internet Protocol....more |
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