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IVR and Voxbone Partner to Extend Reach of Carrier SIP Applications

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July 09, 2008

IVR and Voxbone Partner to Extend Reach of Carrier SIP Applications

By Susan J. Campbell, TMCnet Contributing Editor


IVR Technologies, a software developer of IP-based enhanced services and real-time billing solutions, and Voxbone (News - Alert) SA, a worldwide provider of local telephone numbers and VoIP transport to communications service providers and business, have joined forces to extend the reach of carriers’ SIP-based applications to subscribers around the world.



Interoperability testing was successfully completed, allowing applications running on IVR Technologies’ (News - Alert) Talking SIP platform – including customizable IVR, enhanced services and billing – to be locally accessible through Voxbone’s global IP network and its toll-free and DID numbers in 5,000 cities.

Now, “Local” availability means that callers in the geographic areas of these DIDs pay little or nothing to call and reach these applications. The implications for businesses and consumers are significant, driving the demand for such availability.

The advanced software platform from IVR Technologies combines five traditionally separate network elements, including application, media, real-time billing, location/registration and Class 5 services, into a single, tightly integrated server for SIP-based VoIP networks.

Talking SIP is designed to specifically drive revenue to the network through the provision of intelligent and in-demand applications that will effectively attract users and reduce turnover through innovative features, creative billing options, customizability and end-user empowerment.

Voxbone delivers a complete set of inbound VoIP services to carriers, ITSPs, calling card operators, call centers and other businesses throughout the world. The company’s network allows businesses to obtain virtual phone numbers in 5,000 cities around the world from a single source, with a rich API for real-time provisioning and integration to third-party management tools.

Voxbone leverages its VoxDID or Vox800 services to allocate large blocks of numbers in many countries and forward incoming calls to the carriers’ infrastructure. As such, it can act as a gateway from the PSTN to Talking SIP. Charges for this service are based on a fixed monthly fee and include unlimited inbound calling with no per-minute fees.

The company’s Global VoIP Trunk service is designed to enable businesses to share the capacity for all their virtual phone numbers on one common trunk. This service negates the need to provision one T1 in each country.
 
In addition, there is no need to know anything about TDM. Customers can manage the capacity allocated to each of their local numbers according to their needs, with maximum flexibility.

"IVR Technologies sees tremendous value in Voxbone's virtual SIP services for global call origination,” said Barry Sher (News - Alert), vice president of Business Development, IVR Technologies, Inc. in a Wednesday statement.

“With the local presence provided by Voxbone, and Talking SIP's innovative and in-demand enhanced services, providers can now grow their subscriber base and drive additional revenue to their network while avoiding the capital expenditure as well as the engineering and regulatory overhead of setting up their own local points of presence."

"The combination of Talking SIP's media, application and billing functions and Voxbone's DID numbers can make a regional/national IP carrier into a global one," said Sebastien d' Ursel, Sales and Marketing Director of Voxbone SA, in Wednesday’s statement.

"With our network of local and toll-free numbers, a carrier's information line, calling card, voice mail and even its call terminations are made accessible to most of the world's wired and wireless PSTN phones."

The competition continues to intensify for carriers throughout the world, demanding that they investigate other venues of service that will not only meet customers’ demands, but also drive additional streams of revenue.
 
IVR Technologies and Voxbone understand this growing demand and have partnered to ensure that carriers can leverage SIP technology, while also delivering low cost and ease of deployment. Paying attention to these details will help to drive adoption as carriers must continue to be cost competitive.
 
Susan J. Campbell is a contributing editor for TMC (News - Alert) and has also written for Market Drive News. To see more of her articles, please visit Susan J. Campbell’s columnist page.
 
 
Don’t forget to check out TMCnet’s White Paper Library, which provides a selection of in-depth information on relevant topics affecting the IP Communications industry. The library offers white papers, case studies and other documents which are free to registered users. Today’s featured white paper is ApplianX IP Gateway as a VoIP-Enabled Programmable Switch, brought to you by Aculab (News - Alert).
 


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"As Canada's leading wholesale provider of VoIP infrastructure to tier 1 telecommunications companies throughout the world, we continue to make investments in IVR Technologies and their products based not only on the product's growing value proposition with each new release but most importantly their outstanding customer service."
- Stephen Mundy, President, KBT Systems Corp.





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