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April 16, 2010

Webinar Series Helps to Demystify IP Fax

By Susan J. Campbell, TMCnet Contributing Editor

While some would think that the technology in the fax machine is past its prime; to a certain extent they would be right. For many an industry, however, fax technology is still an important communication channel. When this communication is still a necessity and the company has moved to an all IP environment, how does the fax find a home?

This challenge sparked the demand for fax over Internet protocol, or FoIP. For those who spend their time at work focused on things other than their communication channels, this technology arch may seem somewhat mystifying and wrapping their head around the need and the purpose may be something set aside for another day. This isn't always an option when IP is the primary focus.

To help these decision makers get past any handicap associated with FoIP technology, Sagemcom is offering a Webinar series, "Demystifying Fax over IP" in conjunction with Cisco (News - Alert). The first Webinar is scheduled for April 21 with a follow-up session scheduled on May 26.

During this Webinar series, experts in FoIP from Cisco and Sagemcom will talk about FoIP troubleshooting in all phases of implementation, including pre-installation, testing and deployment and maintenance/upgrade.

Presenters for this series include David Hanes with Cisco. Hanes is the co-author of the book, "Fax, Modem, and Text for IP Telephony." He currently works as a technical leader specializing in training, network design assistance and troubleshooting of fax technologies for the Cisco Customer Advanced Engineering (CAE) group.

For more information on this informative webinar series or to register for either date, visit the preview Web site. You can also gain access to archived recordings of previous installments of this educational series.

Susan J. Campbell is a contributing editor for TMCnet and has also written for To read more of Susan's articles, please visit her columnist page.

Edited by Erin Harrison

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