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February 03, 2010

Sagem-Interstar Talks Hardware Side of Fax over IP: Interview

By Kelly McGuire, TMCnet Editor

While attending the ITEXPO East in Miami from Jan. 20-22, as a TMC (News - Alert) Web Editor, I had the lucky job of sitting down with leading executives from top companies in the telecom industry to discuss various trends in their business, as well as how the show was going for them, and what to expect in the upcoming year.
Of the interviewees and companies I was privy to meet, I had the pleasure of sitting down with two top executives from Sagem (News - Alert)-Interstar, Regional Sales Manager, Tom Coombs, and Strategic Partner Manager, Sabrina Stratford, who each gave me their personal take on the economy, specific products the company is focusing on based on their areas of coverage and how the show was going for them.
First, Tom Coombs and I sat down who discussed the company’s fax products in the enterprise. Then, I interviewed Sabrina who discussed the hardware side of the fax products Sagem-Interstar (News - Alert) offers.
“We have a hardware solution called ‘open line,’ and what we’ve provided the parts and pieces that someone would have to go by to provide a solution, so in one server, we have cost effective faxing, secure document routing and the eco-friendly document management all in one server appliance, which makes it just a very, very easy purchase” Stratford said. “You don’t have to go out and figure out if something’s going to work together; it’s all in one box, preconfigured and tested.”
So, compared to other companies that may not have a unified system all in one server, how does Sagem-Interstar match up in terms of interoperability?
“Very well. One of the differentiators of this server appliance is that regardless of what the customer has – whether they have analog phone lines, digital phone lines, or if they’re trying to go to fax over IP with a VoIP system – they only need to purchase the open line server,” Stratford said. “Then if they make a transition, we handle that without having to reconfigure the system.”
“So, we can handle them if they are just in planning stages. They don’t have to worry about what the future holds; we can handle it,” she added.

Kelly McGuire is a TMCnet Web editor, covering CRM and workforce technologies, and anchor of its daily TMC Newsroom video broadcast. Kelly also writes about eco-friendly 'green' technologies and smart grids, compiling TMCnet's weekly e-Newsletters on those topics, as well as the cable industry. To read more of Kelly's articles, please visit her columnist page.

Edited by Kelly McGuire

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