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November 25, 2009

IP Fax Podcast: Blending IP Fax Services with Microsoft Exchange

By Amy Tierney, TMCnet Web Editor


Perhaps one of the most important things companies have discovered to help propel unified communications is the notion of partnerships. Big-name companies like Microsoft have long learned how these business relationships can be mutually beneficial.
 
For example, Microsoft (News - Alert) when discovered it had a gap in its Unified Messaging 2007 offering, it turned to its partners. The company created specific specs so partners could build various capabilities, including IP fax, to tie in with its solution.
 
That opportunity paved the way for companies like Sagem-Interstar, a provider of IP fax server solutions, to broaden its own fax services through Microsoft Exchange, Matthew Miller, product manager for Sagem Interstar (News - Alert), told TMCnet during a recent podcast.
 
Microsoft approached Sagem-Interstar (News - Alert) because the company has a longstanding history with its products, Miller said. What’s more, Sagem-Interstar has solutions that easily combine into Exchange. So a partnership made sense.
 
“In the UC space, we’ve been completing the United Messaging puzzle since 2002 bringing in fax into the equation,” Miller said. “Our solution provides the missing link in terms of capabilities between  UM 2007 and what customers were effectively needing out of a fax solution.”
 
Miller said the company’s leadership and track record in the VoIP market, as well as its dedicated R&D resources has helped it be among the first to respond to Microsoft’s  specifications.
 
That partnership has since broadened. Sagem-Interstar recently announced it enhanced its FoIP server solution, XMediusFAX, to allow unified messaging capabilities on Microsoft Server 2010.
 
With the solution, businesses can improve responsiveness, become more productive, and reduce fax costs, company officials said. In addition, businesses can receive their return on investment in three to six months time, the company said.
 
To listen to the full podcast, visit the IP fax channel on TMCnet, or click here.


Amy Tierney is a Web editor for TMCnet, covering business communications Her areas of focus include conferencing, SIP, Fax over IP, unified communications and telepresence. Amy also writes about education and healthcare technology, overseeing production of e-Newsletters on those topics as well as communications solutions and UC. To read more of Amy's articles, please visit her columnist page.

Edited by Amy Tierney



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