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November 06, 2008

The Cardiovascular Group Unifies Communications with Fax Over IP Solution

By Michelle Robart, TMCnet Editor


The Cardiovascular Group, a busy northern Virginia cardiology practice, has selected Sagem-Interstar’s XMediusFAX Fax over IP (FoIP) solution on the Cisco Application Extension Platform (AXP) to streamline communication between its 250 employees and eleven clinical offices.
 
Providing a full range of both comprehensive heart disease and cardiovascular services, The Cardiovascular Group offers patients a variety of treatment options with emphasis on simplifying procedures to fit each patient’s needs using the latest technology.
 
The cardiology practice has always been one of the first to adopt proven technology, modernizing operations and cutting costs while providing superior cardiovascular care.
 
Inbound and outbound documents account for the organization’s 3,000 to 6,000 monthly fax volumes. Fax documents aid in confidential patient, physician, hospital and internal communications.
 
Before switching to the new Cisco (News - Alert) AXP–XMediusFAX Fax over IP (FoIP) solution for its faxing operations, the practice used a competitor’s fax server appliance and another competitor’s messaging management solution, as well as 20 non-networked fax machines. This set-up proved to be problematic for the practice.
 
Some of the problems reported by The Cardiovascular Group were that fax transmissions were slow, time-consuming, and bogged down with connection problems. The practice also experienced problems with document conversions from applications to fax, archiving, and Citrix interoperability.
 
By deploying the Cisco AXP–XMediusFAX Fax over IP (FoIP) solution, the practice would benefit from quick conversion of documents from standard software applications to a fax format, and seamlessly integration with its Citrix environment.
 
The Cardiovascular Group selected the Cisco AXP–XMediusFAX FoIP solution because of its feature-rich capabilities and compelling ROI case. As the industry’s first FoIP server to run inside a Cisco ISR, the XMediusFAX AXP edition became an obvious top choice based on these advantages:
 
-- Savings on extra servers, fax boards, rack space, and energy consumption
-- Seamless VoIP and Citrix integration
-- Enhanced Active Directory integration
-- Archiving of all fax transactions to any network storage device (creating an audit trail -of all faxes sent and received to ensure HIPAA compliance)
-- Security and privacy protection for confidential fax documents (incoming faxes considered private area delivered via SMTP to email inboxes)
-- Fast electronic document conversion to fax
-- Rapid deployment, ease of use and transparency
 
According to Daryl Schweiger, information systems manager of The Cardiovascular Group, P.C, “Cisco AXP-XMediusFAX FoIP is a green solution, since it integrates directly into our existing ISR, and does not require additional cooling, power consumption and rack space. In all, The Cardiovascular Group anticipates monthly savings of $3,000 in telecom and document handling costs.”
 
For details on the The Cardiovascular Group’s deployment of the Cisco AXP–XMediusFAX FoIP solution, visit:
http://www.sagem-interstar.com/customers/healthcare/
cardiovascular_group_e.htm


and

http://www.cisco.com/en/US/prod/collateral/routers/
ps9701/case_study_c36_502356.pdf
.
 
Related link: Cisco press release: http://newsroom.cisco.com/dlls/2008/prod_101408c.html

Michelle Robart is a contributing editor for TMCnet. To read more of Michelle's articles, please visit her columnist page.

Edited by Michelle Robart



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