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November 01, 2012

Four Reasons to Transition IP Fax to the Cloud

By Rich Steeves, TMCnet Managing Editor

In the last several decades, just about every type of communications technology has gone through a series of evolutionary steps. Once upon a time, computers took up whole rooms, now we have them on our laps. In the early days of car-phones, they had enormous batteries carried in briefcases. Now, they fit in the palms of our hands. And the transmission of documents has changed as well. In the early days, we were tied down to fax machines that were rooted in a central office location. Then, our document needs moved to IP fax solutions, and we implemented fax servers. But now, like so many other types of communication, fax services are moving to the cloud, and there are a number of reasons why companies would move their fax solutions to the cloud.

First, there are companies that still use traditional fax machines. For these companies, there might be serious compliance issues, as sensitive documents could potentially sit out in the open where they could be compromised. Cloud faxing gives better control to these companies.

Another reason why a company might want to transition to the cloud is if it has a legacy fax server. In a lot of cases, companies might experience issues with these servers, whether it is a hardware issue or a problem with software that has not been updated recently. In some cases, companies might be tired of maintenance issues.

Some companies have moved to cloud fax services already, but are dissatisfied with the services they are receiving. If these companies are looking for cloud faxing without compromise, they should take a look at Sagemcom, an IP fax leader, which has always provided a rich feature set on enterprise fax servers and can deliver the same level of functionality on the cloud front.

Finally, some companies are converging their communications architecture and moving to unified communications. In these cases, it is a smart play to add fax to their suite. They can naturally add fax in a cost competitive way.

The important thing for companies is to think not of the legacy term “fax,” but instead think of secure document exchange. By thinking of it in this fashion, moving this service to the cloud makes sense, and can save money and hassle for any company that chooses to move its IP fax services to the cloud.

Edited by Brooke Neuman

Technology Marketing Corporation

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