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June 22, 2011

CHT Global Launches Affordable Mobile Fax-To-Email Solution for the Chinese and Taiwanese SMBs

By Madhubanti Rudra, TMCnet Contributor

In an effort to offer a more convenient and cost-effective fax solution to fit today's business environments, the global telecommunication solutions provider, Chunghwa Telecom (News - Alert) Global, Inc. (CHT Global) officially released Net2Mail web-based fax solution: the Digital Fax Engine.

Net2Mail is CHT Global's branded hosted enterprise email solution, powered by Taiwan's HiNet Group (the HiBox in America). The solution is currently being used by over 10,000 enterprise customers in Taiwan. As a hosted email platform, Net2mail provides English as well as Traditional and Simplified Chinese interfaces.

In a press release, the company said that the solution has been integrated within the Net2Mail Hosted Enterprise Email web platform. This integration will allow Net2Mail users to send and receive fax messages in digital form via the internet.

Net2Mail's Digital Fax Engine makes an efficient alternative to the traditional legacy office fax lines and fax machines, CHT Global further explained. The only requirement for the users to use the fax-to-email service is internet connection. This new age fax solution can be accessed from outside the office and offers the benefits of online archiving. As such, Net2Mail users can send, receive, or check old fax messages anytime, anywhere, and even on the go via their laptop or mobile devices. Moreover, the new solution is capable of significantly reduce paper waste.

In the release, CHT Global informed that the digital fax service comes in a bundled package. The package, which includes a dedicated fax number, an email account that doubles as the archival system for fax messages, and unlimited inbound fax transmissions starts at an affordable $7 per month, Outbound faxes can also be sent anywhere around the world with fees starting as low as $0.10 per page for transmissions to locations within the United States and Taiwan.

However, currently, dedicated fax numbers are limited to select California and Taiwan area codes. The future plans involve providing any area code of the customers choosing.

Jeff Shaw, the lead Net2Mail service architect maintained that Net2Mail and the Digital Fax Engine will give Chinese and Taiwanese American merchants and enterprises a competitive advantage.

 “We've noticed that a lot of small and medium businesses have a need for professional services that can enhance their business and image, but the problem is that they can't afford it. CHT Global is in a unique position to leverage its many resources from Taiwan to bring Chinese and Taiwanese American businesses solutions that are not only cost-effective but also market tested,” Shaw noted in a statement.

A few months back, CHT Global launched its first North American cloud computing solution: Net2Compute. Leveraging Savvis' leading Savvis Symphony Virtual Private Data Center (VPDC) cloud computing technology, Net2Compute will provide CHT Global's enterprise customers the ability to self-provision their own enterprise-class virtual private data centers (VPDC) through simple drag-and-drop options in their very own web interface portal, the company announced in an earlier press release.

Madhubanti Rudra is a contributing editor for TMCnet. To read more of her articles, please visit her columnist page.

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