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According to new research published by performance measurement info provider Telephia, a reported fifty-three percent of high-tech homes subscribing to Internet telephony services have completely replaced and disconnected their landline phones.
High-tech homes surveyed currently subscribe or plan to subscribe to three or more bundled emerging services such as wireless data, video-on-demand, Internet-based telephony (VoIP), satellite radio, broadband, and DVR.
According to the firm's findings, fifty-nine percent of the households surveyed who currently subscribe to Internet telephony services signed up because they would save money on calls within the United States.
The study also found that thirty percent of non-subscribers surveyed who showed interest in switching, would do so because they found the service appealing when bundled in a package. Seventeen percent of these interested non-subscribers found interconnectivity across different communication services important.
"Cost savings and seamless integration of different communication services provide a compelling one-two punch for Internet telephony," said Kanishka Agarwal, vice president of New Products, Telephia. "As technologies evolve and consumers are able to use their services across their mobile devices, as well as their TVs and home computers, IP-based services will deliver big returns to the service providers."
Forty-three percent of the high-tech homes surveyed who continue to use landline phone services, but are interested in adopting Internet-based telephone service said that availability during a power outage was a reason for not replacing their landline phone service.
Another thirty-one percent of responders said they have not dropped their landline phone service because of the limited ability for 911 to locate them in an emergency.
Telphia
http://www.telphia.com
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Johanne Torres is contributing editor for TMCnet. To see more articles by Johanne Torres, please visit her columns page.
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