Rich communication suite services are is enabling new monetization models and revenue opportunities for operators and enterprises every day, by bringing together a host of communication channels into a unified service that businesses can employ efficiently and easily. The latest release in this arena is the most recent version of Acision’s (News - Alert) fuseMe app.
This all-in-one, smart communications client for messaging, sharing and beyond combines over-the-top (OTT) communication capabilities with more advanced, unique features such as in-app Web browsing, and multi-dimensional split-screens—allowing users to engage in two separate conversations at one time.
fuseMe is a white-label app that boasts secure, reliable and innovative service features. It is fully RCS compliant, meets standards set by the GSMA (News - Alert), and takes smart communications to another level.
The solution supports interoperability with SMS and MMS and this ensures chat or messaging can fall back to these services when a data or broadband connection is not available.
“For an operator looking to recoup revenue lost to OTT players without major infrastructure investment, the combination of a pre-made app interface with the extensive back end and development infrastructure offered by Acision, makes perfect sense,” said Adolfo Hernandez (News - Alert), CEO at Acision.
Acision is presently offering the fuseMe app on both iOS and Google Play app stores. Users can adapt, customize and brand this offering, and also have the option to selectively pick and choose the features that most appeal to their customers. fuseMe gives users the option to integrate WebRTC capabilities, and enables low-cost and reliable one-click communication on a person-to-person or application-to-person basis. Using WebRTC means that its services will work across any platform seamlessly.
Acision has initiated a kick-start program to help operators and enterprises integrate fuseMe into their business. fueMe and similar services allow businesses to improve communication internally within the company, as well as externally with customers, clients, partners, and more.
Edited by Alisen Downey