OPC Marketing can develop a SpitFire Call Center Solution tailored to fit the needs of any business. Their telemarketing dialer systems can be customized to any product or service.
As systems that automatically place outbound calls and deliver answered calls to agents, predictive dialers are the key to efficiently using sales force time in an outbound call center.
Predictive dialer and auto dialer software is used in call centers to contact hundreds, even thousands of potential customers in your area, as well as collect specific information and conduct surveys. With predictive dialers you will increase customer loyalty and repeat business.
For mortgage companies, predictive dialers can significantly lower marketing costs. Additionally, sales productivity can be increased by as much as 400 percent. Predictive dialers also eliminate the need to hire extra employees by letting current employees talk to more prospects in the same amount of time. SpitFireX, SpitFire Predictive and SpitFire HYBRID calls cost just pennies per call. Reduce your mortgage business’ carbon footprint by eliminating paper waste when printing mailing pieces, as well as lower postage expenses, temporary labor and administrative costs usually associated with other forms of marketing and advertising.
Mortgage companies will also benefit from maximization of their existing customer base. According to OPC Marketing, the greatest opportunity to increase revenues lies in your existing customer base. Customer response to a specific sales message from VMB SpitFire often results in additional purchases and one of the easiest ways to build profits in a tough market is through multiple sales.
SpitFire Predictive for Mortgage Companies maximizes the on-phone talk time of each agent, resulting in more prospects reached in a shorter period of time.
Moreover, there is no better way to connect to people than through a live sales call. Choose from OPC's Line of award winning solutions, from SpitFireX for the one man shop, through SpitFire Predictive for talking to live persons or for the ultimate dialing system select SpitFire HYBRID.
SpitFire can be fully integrated into any existing phone system and it is 100 percent compatible with your existing Office and Mortgage Software like Calyx Point, EnCompass or any mortgage software that accepts keystrokes.
In addition, OPC Marketing's SpitFire Predictive Dialer can turn the complex lead generation marketplace for your next mortgage related sale into a competitive advantage for your organization.
From helping you define your contact center strategy, through complete delivery of your mission-critical applications, OPC Marketing's Consulting Services provides the innovation, best price and quality that is critical to your success.
You own the system, and in return, the system grows with your needs and requirements.
Michelle Robart is a Contributing Editor at TMCnet. To read more of her articles please visit her columnist page.