Outbounders.com, a sister company of Global Sky, has just launched its virtual outbound telemarketing predictive dialer service. By selecting this full-service virtual outbound telemarketing solution, business owners will gain access to an inexpensive and efficient way to operate cost-effective telemarketing campaigns.
Utilizing a high-speed Internet connection and the Outbounders.com predictive dialer, agents can make multiple calls simultaneously, increasing the speed of getting a selected message out to the masses in a short period of time. Businesses can recruit, hire, train and go live with outbound telemarketing campaigns in minutes, where it used to take days or even weeks in the past.
“This will change the world of outbound telemarketing,” said James Stinson, founder and president of Outbounders.com, in a statement. “We have been testing this solution for months. For all the people who said it couldn't be done from the Philippines, we are doing it.”
Outbounders.com features include recruitment screening, dialing, calling lists, Voice over Internet Protocol (VoIP) and training. In addition, comprehensive outbound lead generation, appointment setting and telemarketing capabilities are easily attainable with this dialer.
Furthermore, Outbounders.com allows businesses to manage their staff with transparency. Businesses will incur less cost because the agent is not paid if they aren't calling. Business owners pay for logged hours which means that they could save more than 50 percent on all existing call center operations, even if they are already outsourced.
In a related industry announcement, Aspect (News - Alert), a leading provider of customer contact solutions including predictive dialers, has been highlighted as leading the North American Outbound Dialer Systems Market as per the findings from Frost & Sullivan (News - Alert).
According to the research firm, Aspect has increased their share by 3.8 percent rising to 21.7 percent total share in a tough market, ahead of Avaya (News - Alert), who dropped to third place. Significantly, Aspect is one of the few companies that displayed growth in the outbound predictive dialer market in 2010.
Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO West 2011, taking place Sept. 13-15, 2011, in Austin, Texas. ITEXPO (News - Alert) offers an educational program to help corporate decision makers select the right IP-based voice, video, fax and unified communications solutions to improve their operations. It's also where service providers learn how to profitably roll out the services their subscribers are clamoring for – and where resellers can learn about new growth opportunities. To register, click here.
Rajani Baburajan is a contributing editor for TMCnet. To read more of Rajani's articles, please visit her columnist page.
Edited by Jamie Epstein