Businesses today are changing rapidly thanks to advancements to Internet technologies and a constantly expanding workforce.
As more and more employees telecommute and as office space increases, phone systems play a critical role in ensuring communications remain consistent and supportive.
New phone systems that offer expanded capabilities to meet these changing needs are necessary. As a result, VoIP phone systems that include multi-location capabilities are being introduced from a number of vendors.
Choosing one of these latest phone systems is beneficial for companies because it allows employees to work productively even if they are not in the office.
Before choosing a multi-location phone system however, it is important to understand your businesses specific needs including how many extensions are needed for in-house and home-based staff, specific routing needs and future telecommuting growth for the company.
Once these areas are addressed, a VendorGuru.com white paper, "Multi-Location Phone Services Generate Business Savings," notes that multi-location phone systems can provide a number of benefits to a company including the ability to:
--forward calls and connect conferences for remote workers
--project a professional image
--reduce long distance and equipment installation fees
Using multi-location phone systems also helps the business to offer customers the same service at the same number, regardless of where the employee they're connected to is located.
For a closer look at specific case studies check out the VendorGuru.com white paper HERE.
Also, be sure to check out the Phone Systems channel on TMCnet.
Stefania Viscusi is an assignment editor for TMCnet, covering VoIP, CRM, call center and wireless technologies. To read more of Stefania’s articles, please visit her columnist page.