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March 06, 2008

Steps to a Smooth VoIP Phone System Implementation

By Stefania Viscusi, TMCnet Assistant Editor


While the benefits of Voice over IP phone systems are innumerable, businesses in a hurry to make use of these phone systems for their cost and productivity benefits are warned that without proper implementation and buy-in from the entire organization, the VoIP phone system will not provide sufficient benefit.
 
A recent VendorGuru.com  article by columnist Joe Taylor Jr. notes that "Missed deadlines and malfunctioning equipment can crush staff morale while robbing companies of vital revenues."
 
To offer a resolution for this possible slip-up, the VendorGuru.com  article, "Implementing Business VOIP Systems," offers steps to a smooth VOIP implementation.
 
Vendor Guru has done research on hundreds of phone systems to help businesses determine which phone system is right for businesses. Learn more by visiting www.VendorGuru.com.
 
 
Below is a run-down of the suggested steps. For a more complete look at each step, check out the VendorGuru.com  article HERE.
 
 
Hire Independent Help
 
By hiring a phone service consultant, businesses can make effective decisions about VoIP implementations with reasonable timelines and management of the installation process.
 
 
Get Clear About Vendors and Features
 
This is key in the VoIP phone system installation process for a consistent end-to-end solution.
 
Decide on Space
 
Deciding between hosted phone systems or an on-premise implementation is necessary and should best support the businesses current and future state.
 
Set the Right Timetable
 
An appropriate time table for a VoIP phone system launch should be set up for maximum cost benefits and to avoid costly overtime, user frustration or lost revenue.
 
 
Start a Pilot Project
Trying out the new phone system before the actual launch can safeguard any possible problems and help identify early warning signs for needed deployment changes.
 
Create a Disaster Plan
 
To save time and money in emergency situations, business should have a disaster plan in place with their phone system incase a power outage or other event occurs.
 
Install, Then Listen
 
Getting feedback about the new phone system implementation is key in catching problems in call quality of phone service features early on.
 
 
 
For more, check out the Phone Systems channel on TMCnet.
 
 
Stefania Viscusi is an established writer and avid reader. To see more of her articles, please visit Stefania Viscusi’s columnist page.
 

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