For businesses in search of a phone system that will provide productivity gains and reduced costs for their company, it's hard to look away from the capabilities offered by VoIP
(Voice over Internet Protocol).
As businesses expand to meet the need of changing markets, improved communications rely upon on choosing phone systems that make it possible to connect with distant contacts as well as utilize functionalities like automated capabilities to improve their business.
For this reason, phone systems are playing an essential role in today's businesses, offering features such as: unlimited local and long distance calling, remote access and customizable auto-attendants, among other demands from phone systems.
Understanding the basics of VoIP technology and the benefits it provides to businesses is key in making a good and informed choice for business phone systems.
As Jami J. Rodgers, points out in a
VendorGuru.com article
"VoIP: The Basics," "Modern businesses phone services, such as VoIP and PBX
systems, are available in a variety of formats and are becoming increasingly accessible to small and medium businesses."
The article also points out the basic benefits that make VoIP a smart choice when it comes to phone systems such as, no longer needing a separate telephone line as well as the ability to have calls routed to any place where the business is connected to their network.
VoIP phone systems route calls over the Internet as opposed to a traditional analog phone line--- saving companies a large amount of money on communications costs. The technology works by changing voice signals into a digital format so they can be sent over the data network.
Aside from the cost benefits provided by VoIP phone systems, businesses can also benefit from increased functionality and today, reliability as on the rise, VoIP has become a smart choice for businesses in search of a phone system.
VendorGuru.com has done research on hundreds of phone systems, and through a set of questions can help you determine which one is right for your business. Learn more by visiting VendorGuru.com's Phone Systems channel on TMCnet.
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Informed Choices in Business Phone Systems Will Help Drive Strategic Goals
Stefania Viscusi is an established writer and avid reader. To see more of her articles, please visit Stefania Viscusi’s columnist page
Voice over IP (VoIP) | X |
A real-time communications system that converts voice into digital packets containing media and signaling data that travel over networks using Internet Protocol....more |
Private Branch Exchange (PBX) | X |
Originally, telephone features were provided by telephone central office switching systems, often called CENTREX.�PBX systems emerged as customers wanted to have more calling features and control over...more |