In a bid to further improve their compliance with financial regulations, a large financial services firm in Japan has announced its expanding its implementation of NICE Systems (News
NICE's solutions help organizations to "extract Insight from Interactions to drive performance." With this insight, the organizations are empowered to make more proactive decisions.
The multi-million dollar project will specifically allow the financial services firm to better understand and enforce policies as well as help the financial firm's compliance officers to gain better insight into risk factors with the firm's activities and better manage investigations.
“We are extremely pleased to continue to earn the trust of one of Japan’s largest financial services firms as reflected in this additional investment in NICE,” said Doron Eidelman, President, NICE Japan.
“NICE solutions are used by leading financial organizations around the world to help ensure compliance, manage risk, and improve their operations. These issues become more and more critical for Japan, as the country gears up for JSOX, among other things.”
Earlier this year, NICE also announced
that two of the top three U.S. banks placed multi-million dollar orders with them. These banks are using NICE Perform and an enterprise fraud solution from Actimize in a bid to help the improve operations and keep customers protected.
NICE also recently announced
that it was positioned in the Leaders Quadrant of Gartner’s (News
) September 2008 Magic Quadrant for Workforce Optimization report.
Stefania Viscusi is an assignment editor for TMCnet, covering VoIP, CRM, call center and wireless technologies. To read more of Stefania’s articles, please visit her columnist page.
Edited by Stefania Viscusi