SugarCRM, a vendor of commercial open source customer relationship management (CRM) software, has announced the first annual Best of SugarCRM Award program, designed to recognize best-in-class SugarCRM implementations.
SugarCRM is now accepting nominations for the award through Monday, August 6, 2007. Finalists will be publicly announced on Wednesday, August 8, 2007 at the LinuxWorld Expo in San Francisco. The awards ceremony dinner will be held in conjunction with the CRM Acceleration Summit in New York City on Monday, August 20, 2007.
The categories are Sales Excellence, for companies seeing significant improvements in sales processes and sales performance; Marketing Performance, for recognizing companies seeing significant improvements in lead conversion, campaign effectiveness, lead nurturing and target acquisition and Customer Support and Satisfaction, for companies realizing significant improvement in call-time reduction, customer satisfaction, and servicing of cases.
There's also Most Creative CRM Implementation, recognizing an implementation instance that challenges the normal scope of a CRM implementation and broadens the impact that a CRM system can have on a business. User Adoption is for companies achieving a smooth implementation with high end-user adoption, SugarCRM Advocate for the individual who has been the most outspoken proponent of SugarCRM and its importance in growing and sustaining a business and SugarCRM Administrator.
Finalists in each category will receive two passes to the CRM Acceleration Summit in New York City on August 20, and passes to the Best of SugarCRM Awards banquet hosted that evening. The category winners will be announced at the banquet.
Earlier this month SugarCRM announced the Atlanta Meet-Up Group, which is focused on Sugar best practices.
SugarCRM users and enthusiasts from the Atlanta metropolitan area gather on "Sugar Wednesday" to teach each other new SugarCRM capabilities and techniques, swap tips and tricks, and answer Sugar-related questions at the Atlanta SugarCRM Meet-Up Group.
David Gearhart, Regional VP of Sales for SugarCRM, said the meets are to "swap SugarCRM lessons learned and have select speakers provide hands-on instruction. More importantly, we get a chance to hear how others are using SugarCRM for their business. All skill levels are welcome."
Open to the public and free to join, the Atlanta SugarCRM Meet-Up Group convenes monthly on the second Wednesday of each month at 6:30 pm at Jocks & Jills Galleria, 1 Galleria Pkwy SE, Atlanta, GA 30339. For more information, please visit http://opensource.meetup.com/72/
In early May SugarCRM announced plans to expand support for customers of the Oracle (News
) Unbreakable Linux Support Program across all SugarCRM products.
David Sims is a contributing editor for TMCnet. To see more of his articles, please visit his columnist page.