Open source CRM provider, SugarCRM has won the 2005 Product of the Year from Customer Inter@ction Solutions Magazine for their Sugar Enterprise Edition.

 

Sugar Enterprise includes extended support, nightly data back-up and upgrades without the budget-busting subscription fees. Sugar Enterprise On-Demand gives your company enterprise-grade CRM with the flexibility to move your CRM implementation on-premise in the future.

 

Each year Customer Inter@ction Solutions magazine presents Product of the Year awards to companies that have gone above and beyond to improve their applications and demonstrate advancement in contact center technology. The products and services chosen have also provided improvements in customer experience and ROI for its users.

 

The Products of the Year Award winners were highlighted in the January and February issues of Customer Interactions Solutions.