TMCnews Featured Article
SugarCRM Included In Open Source Study
By David Sims, TMCnet Contributing Editor
The research firm has issued a study titled “Open Source Enterprise Applications in Europe: Disruption Ahead?” examining SugarCRM (News - Alert) and open source vendors' adoption in the enterprise applications market "from both a demand side and a supply side," firm officials say.
The study offers in-depth profiles of SugarCRM and other open source application vendors in Europe.
A couple months ago, TMC reported that SugarCRM announced Sugar Express, described by company officials at the time as "addressing SugarCRM open source users’ demand for an affordable product that runs on SugarCRM’s on-demand computing platform, the Sugar Open Cloud."
IDC officials say the survey of 515 Western European IT decision makers in organizations with more than 50 employees showed "surprisingly high usage of open source enterprise applications." IDC identified the "main driver" behind open source adoption as "the absence of an upfront license payment along with a lower total cost of ownership.
Not that it's overwhelming European business - nine percent of respondents reported current use of an open-source back-office application and seven percent reported using an open source CRM application.
David Sims is a contributing editor for TMCnet. To read more of David’s articles, please visit his columnist page. He also blogs for TMCnet here.
Edited by Stefania Viscusi