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November 08, 2006

Sugar University Adds More Learning Sessions

By Stefania Viscusi, Assignment Desk Editor

SugarCRM, provider of open source CRM solutions offers their customers not only enhanced functionality with their software, but support and training behind it as well. For this, they introduced Sugar University back in September.
Since its introduction, SugarCRM has successfully added seminars and courses for users looking to keep up-to-date, or learn from the beginning, how to best utilize their Sugar deployment.
Today, Sugar announced the release of several new free online learning sessions to add to their growing list of educational offerings.
"With the rapid adoption of SugarCRM around the globe, it is important that companies have the tools and knowledge to get the most out of their SugarCRM system," commented Clint Oram, Co-Founder and General Manager, Sugar Online in a statement.
"Sugar University offers an extensive set of learning materials to ensure business and technical users understand, adopt and succeed with SugarCRM."
The blended learning program offers training sessions and workshops to provide users with the tools and support they need.
Users are able to work at their own pace and with role-based sessions available, end users, administrators and even power users can all benefit from the information they attain while attending Sugar University.
Classes include topics such as, "Getting Started" for the end user, "Installation and Trouble Shooting" for Administrators and "Using Sugar Plug-in for MS Outlook Recorded Seminars," for power users.
This is a quick and dependable solution for companies looking to get their employees up to speed, or administrators themselves looking to learn more about how the Sugar Suite works. Instructor-lead training sessions provide demonstrations, tips, tricks and best practices as well as quick overviews to fit each individuals need. Learning credits are used to attend the University and all basic end user seminars are free.
Stefania Viscusi is an established writer and avid reader. To see more of her articles, please visit Stefania Viscusi’s columnist page.

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