Customer relationship management, or “CRM,” is an important process for companies to understand, especially in this economy. For those who can maximize on this concept, especially in an online CRM environment, they create a better experience for the customer, while also driving more productive operations that can generate greater revenue streams.

• Defining CRM and why it delivers value to businesses
• Processes in CRM that involve sales, marketing, customer support, eCommerce and reporting
• CRM implementation best practices and encouraging user adoption
• Customizations, maintenance and enhancement of CRM systems

An overview of the CRM marketplace: matching specific needs with the right CRM platform.

Start-ups to Fortune 100s, as well as all individual representing organizations in all stages of growth can benefit from this webinar content. This webinar will offer a live question and answer session that will focus on specific business case scenarios of attendees. Be sure to register today!
 

Intelestream specializes in Open Source Enterprise Applications and seeks to deliver solutions to clients seeking to optimize their business processes while maximizing the return on investment through the use of Open Source.
 

Intelestream is celebrating the launch of a new online CRM channel on TMC (News - Alert). This channel provides valuable information to enable companies to determine the right approach to take in selecting the right CRM system for their business.
 

Most recently, the company also announced a new online CRM system that offers potential users an assortment of applications that are more preferable than other, more traditional systems. Intelestream’s CRM system, intelecrm, is specifically designed with SMBs in mind.

In other Intelestream news, the company recently grabbed headlines that its customer base and partner program has grown. After departing from SugarCRM’s (News - Alert) partner program, Root Consulting will now join the Intelestream channel network.