Anyone with the right tools and expertise can build an automated telephone application. The founders of Voice Elements know this all too well, and that's how the company got started with a simple IVR application in 1987.
Using a D/40 dialogic board, the application solved the dilemma of purchasing costly equipment, particularly a paging terminal. Little did they know this was the start to what would eventually become a powerful .NET VoIP platform.
At the time, the owner had a paging business using transmitters atop Shaw Butte and South mountain in Phoenix, Ariz. The company had the ability to transmit an entire message but required some form of numeric paging support. Motorola (News - Alert) had just unveiled its “whole message” alphanumeric pagers, which called for this upgraded technology.
So instead of investing the money in equipment, a simple PC application was written. It solved the whole problem.
It was at that moment that the eventual creator of Voice Elements turned his attention to anything related to the voice call, outbound, inbound or otherwise. The key was to develop a software product that would give customers support and better host media processing at half the cost of its competitors – something possible with .NET (News - Alert) VoIP.
Nearly a decade later, and after creating many other voice applications, the idea emerged that engineers out there would find the methods and routines particularly useful. It was at this point that CTI32 was written and sold to other programmers.
While writing software was merely a hobby up to then, it was in 1999 that he started Inventive Labs Corporation (News - Alert). CTI32 was very successful and thousands upon thousands of ports used the software on a daily basis. But then he discovered Monroe, who brought incredible talent and insight to the program.
Monroe became the best programmer he had hired in a long time, debugging better than the 100 or so programmers before him. And while he had no prior experience in telephony, C# or Visual Studio, Monroe demonstrated that he had a knack for it and learned very quickly.
Together, they realized the market lacked HMP software with the necessary stability and a variety of features. In order to meet these demands, however, they needed to develop an entirely new SIP and media stack. In the process of creating this product that they ran into two companies looking to deploy thousands of ports – just what they needed to test their new .NET VoIP solution.
The costs to use the existing license model would have been too expensive, so a plan was developed. The resulting solution was implemented without a hitch and HMP Elements was deployed. This saved both companies hundreds of thousands of dollars, but to tap into the real world, kinks had to be resolved.
It was the series of testing that followed the initial launch of HMP Elements that has made it as solid and robust as it is today. Today, the operating system of .NET VoIP costs half as much as the competitor and has another thing they don't, beep detection.
With a robust solution at aggressive price points, Voice Elements believes it has the solution that can’t be beat.
Edited by Braden Becker
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