TMCnews Featured Article

Let's see if we can guess the things your calling card customers are complaining about: 'The time to connect is too long. The system's too complicated to use. We need to enter a long PIN number, I always make a mistake putting in like a million numbers.'

No? Then how about some of these: 'It makes me memorize or write down the destination number and enter it, and I just don't always have it right when it asks. And if I make any mistake in entering all that stuff I have to do it over and I'm paying for all the time I'm wasting.'

If your customers aren't complaining about any of that, then congratulations, you're doing everything perfectly.

But for the rest of you, the iTel Call Through Dialer might be for you. It's billed by company officials as giving the same calling card experience as a regular call made from the mobile phone - 'No hassle of remembering the Access Number, long PIN or the destination number. Once installed in mobile phone, iTel Call Through Dialer integrates with the phone book of the handset, thus making calling card service as seamless as dialing a regular phone number from mobile phone.'

Sound good? The iTel Mobile Call Through Dialer can do this because it's coupled with pre-configured PIN, so users doesn’t need to enter the PIN every time they make a call.

The dialer also has full branding for service providers, as well as a preconfigured Access Number, so customers need not remember or store the number. And since the PIN is preconfigured as well, there's no need to remember or enter a long PIN number: Just 'choose the person to call from the phone book and just press the call button,' company officials say.

As you can see this saves time in the entire operation, leading to cost savings and higher product satisfaction.

In addition to all of this, the software can be distributed by Web , WAP or OTA and supports a huge number of mobile handsets, like Nokia, Siemens, HTC (News - Alert), Motorola, LG, Sony Ericson, iMate, Pantech, Palm, BenQ, Asus, T- mobile, Gigabyte, Vodafone and more.

It's easy for your customers to use the service, too. They just download the branded dialer from your site, and configure on the dialer. Piece of cake.

For more, check out the Mobile VoIP channel on TMCnet.