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Despite the economic crisis, the VoIP services market recorded good growth in 2010 and touched nearly $ 50 billion mark, according to a Infonetics Research.

This Week the market research firm released  "VoIP and UC Services and Subscribers", a market share and forecast report that includes two Business VoIP Service Provider Scorecards that will be published later this year, and an IP Centrex Provider Tracker highlighting deployments by provider, region, service, and platform.

"The VoIP service market weathered the economic turmoil of the last couple of years, and, with increasing customer adoption, reached $49.8 billion in 2010 (compared to $34.8 billion in 2008),” said Diane Myers, directing analyst for VoIP and IMS at Infonetics (News - Alert) Research, in a statement.

“While the residential services segment remains the largest of the market at 69% of total revenue, business VoIP services are growing at faster rates; a notable example: SIP trunking had a breakout year with 143 percent revenue growth in 2010," said Myers.Infonetics Research (News - Alert) in the report forecasts that the combined business and residential/SOHO VoIP services market is expected to grow to $74.5 billion in 2015 and managed IP PBX (News - Alert) business VoIP service revenue is expected to more than double from 2010 to 2015

The report noted that NTT of Japan retained its leadership as the world's largest residential VoIP service provider, followed by Comcast (News - Alert) and France Télécom

According to the report, the fastest growing segments of the VoIP services market are SIP trunking and hosted UC telephony. The number of residential VoIP subscribers increased 19 percent in 2010 to 157 million worldwide

Based on healthy demand for cloud-based services, the number of seats for IP Centrex and hosted UC services grew 20 percent in 2010, the report noted.

Infonetics' VoIP and UC Services and Subscribers report, published twice per year, features an IP Centrex Provider Tracker and provides worldwide and regional market size, forecasts, and analysis of residential/SOHO (small office, home office) VoIP services, business VoIP and UC services, and VoIP subscribers.