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June 08, 2009

TEMIA Adds Five New Members; Expands Globally

By Susan J. Campbell, TMCnet Contributing Editor

The Telecom Expense Management Industry Association (TEMIA (News - Alert)) has announced that it is now five companies stronger. The organization welcomes five new companies to its membership and expects that its recent program expansion and the reduction in membership fees will help to continue to drive additional growth.
The association brings significant value to its members, enough so that many are competitors, yet partners in this group. TEMIA is well positioned to help its members and TEM providers through the development of industry standards for electronic bonding, electronic billing and augmenting overall service quality.

“TEMIA is the foremost organization leading the efforts of creating awareness for Telecom Expense Management at enterprises. It provides a platform to discuss telecom billing issues and standards. It also provides a framework for members to improve the overall TEM industry," said Pankaj Gupta (PJ) President and CEO of Amtel (News - Alert), in a Friday statement.

Companies today are more cost conscious than probably ever before. As a result, these enterprises are seeking help from TEM providers. According to Al Subbloie (News - Alert), president and CEO of Tangoe and one of the original founders of TEMIA, membership in the organization should be a strong consideration for any company evaluating TEM solutions.

Membership indicates thought leadership, an investment in the future of effective TEM solutions and a long term commitment to the TEM market. As the TEM market is growing as more organizations learn about the opportunity to improve supply chain management for telecom expenses. This streamlining also helps to reduce expenses through redesigning inefficient processes.
“TEMIA is ideally positioned to drive adoption of key performance benchmarks and metrics across the industry. We are eager to contribute to that effort in a meaningful way,” said David C. Snow, Vice President, Customer and Field Operations for Cerylion, in the Friday statement.

As TEMIA occupies a niche that does not compete with other analysts or firms that offer educational programs, members are able to cooperate with and learn from each other. As Joseph B (News - Alert). Chopek, President, Avalon Global Solutions Inc. noted, this helps to ensure that the TEM industry develops real industry metrics to deliver better service to all clients.
“The number of providers that offer some form of a TEM or TLM solution keeps growing; end-users need industry standards to assess and evaluate the viability of these solutions. I am encouraged by TEMIA's accomplishments over the past twelve months towards its mission of developing and promoting industry standards. TEMIA is now well positioned to guide this growing industry for years to come,” said Troy McCracken CEO of Spectrum (News - Alert), Inc., in Friday’s statement.

The association is also expanding globally as it recently added a member with France-based headquarters. Anatole joined in an effort to learn from other companies, share its practices and help to promote TEM standards in Europe, according to Shahram Sharif, Vice President of Global Strategy and Business Development.

“TEMIA is shaping the future of the industry, and we are pleased these organizations have decided to join us in that effort,” said David C. Perdue, TEMIA membership chairman and CEO of Asentinel, in the Friday statement.
“As the authoritative voice for the TEM industry, TEMIA offers companies significant resources and advocacy, while educating potential customers about the value of TEM.”

The market today presents an exciting time for those who provide TEM services. Not only are companies demanding more from communications, they also need a way to manage their communications efficiently. As they look to providers in the industry, a membership in the TEMIA may help in making the decision.

Susan J. Campbell is a contributing editor for TMCnet and has also written for To read more of Susan’s articles, please visit her columnist page.

Edited by Stefania Viscusi

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