Master Agent Featured Articles

Broadview Networks (News - Alert), a cloud-based provider of communications and information technology services, has announced a new partnership with Telecom Consulting Group (TCG), a telecom master agency in Ft. Lauderdale, Florida. TCG, one of the larger master agencies in the country, will offer Broadview’s Office Suite portfolio of cloud products and services to partners and agents nationwide.

According to a statement, Broadview’s OfficeSuite product portfolio offers business customers cloud-based services that allow them to move infrastructure and software to the cloud for secure, anytime, anywhere access. The company notes its products deliver mobility, flexibility, and ease of use to ensure business continuity and disaster avoidance.

Broadview’s cloud services deliver a fully-integrated set of solutions that our partners can now extend to their business customers,” said Dan Pirigyi, Partner at TCG, in a statement about the plan. “Broadview’s MyOfficeSuite portal allows users to customize the widget-based dashboard according to their individual preferences, which is an important differentiator in the market and helps our agents better serve their customers’ needs. Broadview’s emphasis on customer service, along with its innovative cloud products, provides the type of experience that keeps customers coming back for more. I anticipate a long-lasting and very successful partnership.”

Broadview Networks is a network-based business communications provider serving customers with local and long-distance voice and data communications, premises-based and patented hosted VoIP systems, data services and a full suite of managed and professional services.

“TCG is known for providing a hands-on approach to deliver tailored solutions for its business customers,” said Donna Wenk, Broadview’s Senior Vice President of Alternate Channels. “This customer-centric approach is a philosophy that Broadview shares as a core part of our company culture. The strategic partnership allows Broadview to offer our solutions to TCG’s extensive network of cloud agents while delivering the type of personalized service and support our customers have come to expect.”