Master Agent Featured Articles

Master agent TBI has inked preferred contracts with a wide array of telecom service providers, enabling its partners and subagents to have access to top carrier products and other helpful resources, including experienced consultation, product training and back-office support.

One of the master agent's top network providers, MegaPath, specializes in providing voice, security and data services to companies that specifically serve the SMB and enterprise sectors.

MegaPath (News - Alert) offers award-winning voice, broadband, MPLS and VPN services as well as other valuable tools like web-based, on-demand product training and access to the company's project managers, installation managers, sales engineers and support personnel, who are available 24/7.

When companies work through a master agent like TBI, MegaPath manages all the provisioning, billing and support. MegaPath also provides an online quote tool and access to marketing materials like case studies, white papers and product sheets.

The company's portfolio of products and services became even stronger in 2010 – the year they joined forces with master agent TBI – when MegaPath combined to form one company with facilities-based broadband provider Covad and SMB-focused hosted voice specialist Speakeasy (News - Alert).

With these two brands in place – along with MegaPath's renowned strength in security services – the newly evolved company is able to extend its network reach and provide more products and greater expertise than ever before. This also means that all communication services can be consolidated into a single bill, which results to additional cost savings and operational efficiencies.

"For small-to-medium sized businesses, finding a service that manages voice and data traffic is crucial," TBI President Geoffrey Shepstone (News - Alert) said at the time of the agreement. "MegaPath's all-optical MPLS network ensures that our customers receive a reliable and secure service to communicate and deliver information."

TBI's long list of providers includes some of the top telecom service providers in the industry today, including MegaPath, Verizon, Time Warner and Comcast (News - Alert) Business Class Solutions.

Beecher Tuttle is a TMCnet contributor. He has extensive experience writing and editing for print publications and online news websites. He has specialized in a variety of industries, including health care technology, politics and education. To read more of his articles, please visit his columnist page.

Edited by Jamie Epstein