SUBSCRIBE TO TMCnet
TMCnet - World's Largest Communications and Technology Community

IVR assets


 
IVR Channel
IVR Channel

IVR
Popular articles


IVR Stories

Knowlarity Communication Unveils Super Receptionist


Knowlarity Communication Pvt. Ltd, a SaaS (Software as a Service) provider and a pioneer of cloud telephony in India, has introduced Super Receptionist, a business phone service for public utilities that will help provide efficient customer support services 24x7 even in the face of budget cuts and low manpower, for every public services such as municipality, electricity complaints, water and other services. Read More »
5/21/2013

Want Customer Feedback? You Have to Overcome Survey Fatigue


Surveys are a great way to capture customer perception and feedback, especially if they are completed immediately after an interaction. The only problem is this effective tool has been adopted by so many different businesses as of late that consumers have grown tired of being asked, weary of sharing another piece of information and even bored at the thought of another survey. Even with the best IVR systems at play, consumers are losing interest. Read More »
5/20/2013

Genesys Launches Its Proactive Engagement Solution


Genesys has launched its Genesys Proactive Engagement solution designed to increase Web sales and give customers a first contact resolution center for all of their troubleshooting needs. Genesys has been a leading provider of customer service and contact center solutions for over 20 years. Read More »
5/16/2013

IVR Technologies and Squire Technologies Enter into Partnership


IVR Technologies, Inc., a software developer of IP-based enhanced services and real-time billing solutions, has partnered with Squire Technologies to deliver real-time billing, enhanced services and switching solutions to VoIP carriers worldwide. Read More »
5/14/2013

Surevin Picks Drishti's AMEYO Solution to Enhance Overall Business Productivity


Surevin recently picked the AMEYO solution from Drishti,to improve the overall business productivity and customer experiences. Read More »
5/7/2013

Technology Marketing Corporation

800 Connecticut Ave, 1st Floor East, Norwalk, CT 06854 USA
Ph: 800-243-6002, 203-852-6800
Fx: 203-866-3326

General comments: tmc@tmcnet.com.
Comments about this site: webmaster@tmcnet.com.

STAY CURRENT YOUR WAY

© 2013 Technology Marketing Corporation. All rights reserved.