During last week’s Twitter (News - Alert) Town Hall meeting with President Barack Obama, IVR expert Angel powered the VoiceforTwitter Presidential Hotline used to connect voters with the President.
During the meeting, this new solution enabled anyone to call 866-992-6172 and leave a voice message for Obama. The hotline, the first of many social media applications from the Voice.com Marketplace, was launched on July 4.
Users had a great opportunity to ask the President a voice-based question via Twitter, by just dialing 866-992-6172, and when prompted, recording their question. That audio recording was contained in a tweet and included the hashtag #AskObama, ensuring that the tweet would be seen during the moderation process.
"The Presidential Town Hall event marks a major milestone in the intersection of social media, technology, and politics," said Dave Rennyson, president of Angel, in regards to the meeting. "This hotline broadens the Twitter audience, increases accessibility, and allows for personal expression in a very American way. We're opening up the discussion to Twitter users and non-Twitter users alike by allowing anyone with a phone to ask the President a question in their own voice."
The company officials said that they built the Twitter Presidential Hotline in under an hour by using Site Builder, an on-demand, cloud-based development tool for intelligent phone applications.
Once the hotline was integrated with Twitter, the application was placed on Voice.com, Angel's marketplace and platform for developing, deploying and marketing voice solutions launched recently. Using intuitive wizards, anyone can create similar applications using two of Voice.com's initial social media products, Voice for Facebook and Voice for Twitter.
Angel's solutions are built on an on-demand, software-as-a-service (SaaS (News - Alert)) platform and require no investment in hardware, software, or human resources, balancing the need for high-quality communications with affordable pay-as-you-go pricing.
Jyothi Shanbhag is a contributing editor for TMCnet. To read more of Jyothi's articles, please visit her columnist page.Edited by Tammy Wolf