Nimblevox's IVR Systems Now Integrated with VoiceVault's Voice Biometric Solutions

Nimblevox is a flexible cloud communications service enabling anyone to develop, deploy and manage voice applications, SMS campaigns and telephony services in the cloud. Offered by Interact, a provider of IVR system and mobile carrier solutions, Nimblevox makes cloud communications easy with its hosted IVR, SMS solution, drag and drop service creation tool and APIs.

Now included as a feature of Nimblevox’s cloud communications offerings are VoiceVault’s voice verification services. VoiceVault is a voice biometric solutions company delivering to the financial services and healthcare industries.

The partnership brings Nimblevox customers worldwide even greater power to create the ultimate secure, speech-enabled applications. The integration of VoiceVault’s voice biometric verification with Nimblevox’s solutions enables organizations to deliver secure voice and telephony applications that streamline their operations.

“Nimblevox is pleased to partner with VoiceVault,” said Ed McKee, director of marketing at Nimblevox, in a statement. “As one of the leading developers of high performance communication solutions, we have a long history of providing IVR solutions and voice applications for enterprises and organizations worldwide. And now, with VoiceVault’s technology, we can provide those organizations the added security necessary to protect their sensitive information via voice biometrics and voice verification.”

VoiceVault’s voice biometrics solutions provide security, convenience and compliance to facilitate the delivery of data and application access control.  Whether it’s for an IVR-based call flow or for a smart device application, VoiceVault’s biometric solutions are fully scalable, highly secure and provide a great user experience. They are all based on a database-driven architecture specifically designed for enterprise installations requiring the highest standards in availability, scalability, security and ease of integration.

“We are delighted to be working with Nimblevox and partnering with them in the delivery of voice biometric enabled speech solutions,” said Julia Webb, VP of sales and marketing for VoiceVault. “We believe that the combination of their flexible approach to cloud communication services combined with our voice biometric capabilities will be a winning formula to enhance their client’s security needs.”

With Nimblevox, users can build their own IVR applications with its service creation environment such as surveys, auto attendants and caller information, SMS and APIs.

To demonstrate how voice biometrics, integrated with IVR solutions, improve efficiencies and security within the Healthcare industry, Nimblevox and VoiceVault will be providing a free webinar November 13, 2012 at 1:00 PM (CST), “Voice Biometrics, the Key to Simple and Secure Access to Health Information.” For more information on this webinar, please visit: http://www.nimblevox.com/webinar-registration/


Edited by Allison Boccamazzo