IVR System

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IVR System Headline

Voice Recognition Learns to Listen to Volcanoes and Geysers' 'Words,' 'Sentences'
It's always cool when this business technology we write about here gets used for out-of-the-box stuff, like military needs, space technology or going into Yellowstone National Park to help collect seismic data.

Custom IVR System Solutions

For almost 30 years Interact’s VIP IVR System platforms have been the cornerstone of our customers’ global endeavors, and they currently support over 80 million end users worldwide.

Whether you are looking to introduce new voice applications and services into an emerging market, or augment an already robust solution portfolio, Interact’s VIP IVR Systems can quickly take you from an idea, to full implementation.

Interact’s Interactive Voice Response solutions can help organizations in virtually any industry run more efficiently with a wide array of voice applications. These Interactive Voice Response solutions can be tailored to a customer’s specific needs, or a customer’s outdated existing legacy applications can be rewritten to provide a quicker time to market and faster ROI.

IVR System Feature Articles

Voice Recognition Learns to Listen to Volcanoes and Geysers' 'Words,' 'Sentences'
It's always cool when this business technology we write about here gets used for out-of-the-box stuff, like military needs, space technology or going into Yellowstone National Park to help collect seismic data.
IVR Systems and Media Platforms for SIP Providers
Integrating telco environments with customer relationship management (CRM) systems is a challenge for many contact centers today that want to streamline their operations and improve communications - a media platform should allow you to manage and develop applications easily so these goals can be accomplished.
IVR Survey Systems: An Integral Part of a Healthy Customer Service Strategy
Snooozy has some other tidbits for you as well, in case you were wondering just what the advantages of IVR systems might be when it comes to collecting survey information. The fact that yes, it can get a boatload of information pretty quickly is up there, but there are others.
IVR Systems Remain Vital for Customer-facing Interactions
The voice communications industry is one of the most rapidly developing industries in the technology world today - with progressions in everything from speech analytics for the enterprise to consumer-based voice recognition software like Siri on the iPhone 4S.
Exploring the Benefits of Cloud-based IVR Systems
Cloud-based interactive voice response (IVR) systems are at the forefront of communication developments these days, especially with voice recognition technology bridging the gap between the speech software traditionally relegated to the b2b sectors, with fancy schmancy consumer-targeted solutions such as Siri.

IVR System Multimedia

Interact Inc. at ITEXPO West 2011
Interact, Inc., is a company playing a key role in interactive voice response. In an interview with TMCnet's Rich Tehrani, Chris Buffum, Director of Sales for Interact, explains more about the company, their products and their solutions.
Multiple Devices
Multiple Devices
With Joined Accounts from Interact Incorporated, mobile subscribers can join multiple data usage devices under one single account and receive one bill for all data usage for their smart phone, tablet, USB mobile broadband device, etc.
Joined Accounts from Interact Incorporated
Joined Accounts from Interact Incorporated
Invigorate Joined Account rating allows mobile operators to provide cost saving mobile sharing plans for families, friends, and businesses looking to consolidate bills and reduce mobile expenses.
Interact Inc. at ITEXPO East 2011
Interact Inc. at ITEXPO East 2011
Interact, Inc., is a company playing a key role in interactive voice response. In a recent interview with TMCnet's Patrick Barnard, Doug Page, manager of Global Sales for Interact, shared some insight into current company offerings and what has been changing in the interactive voice response space in the past few years
Listen Product Overview VoiceXML Video
Listen Product Overview
Listen is Interact's easy-to-use, web-based communication solution. Integrating Conferencing, Voicemail, FindMe/FollowMe, and IP-PBX; together, on one simple system. Keeping you in touch with anyone, from anywhere.
Realize VoiceXML Video
Realize
By providing real-time stats of activity across your entire solution, Interact's Realize accommodates your unique, fast-paced environment by providing the data and notifications you need, when you need them, key to your business' decision making and success. Realize was developed as a web-based application, with customizable dashboards providing real-time information of various stats and operations, enabling your organization to make informed business decisions to quickly address problem areas, as well as identify emerging opportunities.
SPOTbuild VoiceXML Video
SPOTbuild
Why tie-up valuable resources and capital writing VoiceXML/CCXML applications by hand when Interact Incorporated can provide you with a cost effective, time saving alternative? This video will demonstrate SPOTbuild, Interact Incorporated's easy-to-operate graphical service creation environment for the design and deployment of call flows and voice applications. Watch how SPOTbuild gives even novice users the ability to easily operate, design, build and deploy voice applications without writing a single line of code.
Interact Looks Toward the Future of VoiceXML
[PODCAST] - Doug Page, director of sales for Interact describes how the company has adapted to the changing and expanding voice application industry. With heavy competition on its hands, Interact maintains a fresh, unique perspective on what the customers want and how to provide it.
VoiceXML: Why Performance Matters
[PODCAST] - Lynn McKee, President and CEO of Interact Inc., talks with TMC’s Kelly McGuire about why VoiceXML is more preferable over other proprietary IVR applications.
VoiceXML and the Industry
[PODCAST] - Todd Britson, application development manager at Interact Inc., talks with TMC’s Kelly McGuire about how VoiceXML has changed the telecom industry and how Interact, and its accompanying systems, is a leader in the space.
Interact’s VoiceXML Offers Unparalleled Advantages to Users
[PODCAST] - TMCnet’s Kelly McGuire and Interact Inc.’s Vice President and Founder Greg Gissler discuss how the company’s VoiceXML media platform, SPOT, help companies in the telecom industry increase productivity and maximize operations.