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IP Services Feature Article


November 14, 2006

University of New Mexico Taps NEC for IP Communication Needs

By Michelle Pasquerello, TMCnet Associate Editor


As the state’s largest university, the University of New Mexico is an institution with a doctoral/Research Universities—Extensive classification, and with more than 32,000 students attending schools of law, medicine, pharmacy and architecture, the need for reliable communications is paramount to succeed.
 
This week, the university tapped NEC (News - Alert) Unified Solutions for its communications infrastructure to carry the growing needs of the institution. Supporting 26,800 phone lines, NEC’s customized IP solution will connect administration, faculty, students and hospital campus.
 
According to the release, NEC installed two UNIVERGE NEAX 2400 IPXs that are tied together with NEC's FUSION Call Control Signaling (FCCS) solution. NEC also helped with the management of the system by installing its MA4000, a server-based suite of applications intended to monitor and maintain, allowing IT staff to review problems online. Upgrades to the existing call tracking system were also implemented.
 
"Our long relationship with NEC began after we recognized their capability to build a customizable and stable solution for our organization," said Mark Reynolds, technical operations manager, Communications Network Services, University of New Mexico in a statement. "The need for a reliable voice and data communications network is critical due to the healthcare component of our campus. NEC is an optimal communications partner for us because of their commitment to customer service, their unparalleled products and services and their ability to offer investment protection by building off of our existing infrastructure."
 
In a recent case study, Mark Reynolds, technical operations manager, Communications Network Services said “This was a critical time for us as communications professionals. Our university is so complicated that it is tough to fill the shoes of a vendor here. NEC did a great job in reacting to our needs. We now have a very powerful system and a stable environment.”
 
Among large institutions, NEC Unified Solutions is a solution that offers reliability with minimal cost. Earlier this year, The Peninsula Hotels took advantage of NEC’s IP Networking functionalities to build the industry’s first-ever global VoIP network. The IP connectivity is used in the hotel’s fourteen locations including the hotels in Hong Kong, Manila, Bangkok, Beijing, New York, Chicago and Beverly Hills. This network system was designed and built with a minimal initial investment and completed in a short time.
 

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