Conference calls are a great way to communicate in the business world, but sometimes it seems like they’re more trouble than they’re worth. There are a lot of ways for those calls to go awry, such as poor sound quality and distortions, but one of the most common grievances is simply the process of dialing in.
Thankfully, a manufacturer of conference bridges and conferencing software for carriers and conference service providers, Lindenbaum, has made the conference call dial-in a lot easier.
The company has greatly simplified dialing into conference calls via VoIP. Now the conference participants will be able to access the conference via VoIP through a browser window.
Conference service providers can fulfill the expectations of their customers to allow them to dial into conference calls via VoIP without changing the user interface or any extra effort.
Till now, a user had to have a VoIP Phone (News - Alert) installed on his computer and enter the correct number and dial the SIP number to enter in conference call. Now, opening a browser window will do the job. With this functionality the user will be redirected to the conference system. The user only need is a headset connected to the computer.
Participants are free to select whether they want to participate at a conference by phone or via a browser. The both VoIP clients can be integrated into Lindenbaum conferencing systems as well as already existing user interfaces of conferencing systems. This makes integration as flexible and simple as possible. This improvement has been implemented in WebRTC, a new and innovative framework for real-time communication on the Internet.
Lindenbaum relies on innovative, open standards like WebRTC (Web Real-Time Communication), so that the VoIP telephony via browser is possible without plug-ins or similar. WebRTC allows a high-quality real-time communication in the browser based on HTML5 and JavaScript APIs. The WebRTC initiative is supported by Google (News - Alert), Mozilla and Opera.
Edited by Alisen Downey