VoIP communication solutions are becoming increasingly popular across many industries and businesses, including the contact center. In addition to the reduced costs, contact centers are turning to VoIP because they no longer have to worry about dedicated connections to a long distance carrier, throwing geographical constraints out the window.

Yealink (News - Alert), a provider of IP phones and IP communication solutions, will be exhibiting its IP phones at G-Force 2013, Genesys’ event dedicated to contact center and customer service solutions happening next week in Boca Raton. Yealink is also a bronze sponsor of the event.

Yealink will be exhibiting its IP DECT (News - Alert) W52P phone, a SIP cordless phone system designed for small businesses looking for immediate cost savings but also scalable SIP-based mobile communications systems. Combining the benefits of wireless communication with rich business features of VoIP telephony, users can benefit from features such as freedom of movement, life-like voice communications, multitasking convenience, professional features like intercom, transfer, call forwarding, three-way conferencing and PoE.

Image via Yealink

This system works with Broadsoft, Asterisk (News - Alert) and 3CX products and supports quick and easy configuration. This is one of many Yealink products with interoperability capabilities – the company also achieved interoperability with Metaswitch, Alcatel-Lucent (News - Alert), AVSystem, Bicom Systems and Sennheiser.

Yealink also offers color IP phones with various features and business capabilities, an IP video phone and IP communications accessories such as headsets, adapters and modules. The company aims to provide cost-effective solutions that offer rich, high quality features, such as HD Voice.

The company is keeping busy in 2013 at various industry conferences. This week it is exhibiting at Interop as well as hosting its ongoing, five-location Canadian IP telephony roadshow. It will also attend the upcoming BroadSoft (News - Alert) Innovation Summits and ITEXPO Las Vegas.