IP Phone System

Microsoft®-based Enterprise Interaction Center™ from Interactive Intelligence is made for unified IP communications and the mid-sized enterprise from 100 to 1,000 users. Better, the EIC system is pre-packaged and complete, offering an open-standards architecture for VoIP and fully pre-integrated application suite for IP PBX, ACD, auto-attendant, IVR, messaging, and contact center functionality.

And unlike any other IP PBX, EIC comes with Microsoft .NET Office desktop plug-ins and Client options for more effective voice and data management from the desktop. Also consider its networked IP agility and central administration interface, and EIC is ideal for distributed enterprises, remote and mobile users, and for vertically-focused companies such as banks, credit unions and legal services firms.

Interactive Intelligence News

News: http://www.inin.com/news/presscoverage/presscoverage.asp

Press Releases: http://www.inin.com/news/pressreleases/pressreleases.asp

Case Studies

Aiphone Provides “Big Company” Contact Center Service with Small Staff Enterprise IP telephony & Web self-service

Law Firm Deploys Microsoft-based IP Communications System

Making Telecommunications Easier for Siemens Energy Services

IP Phone System Featured Articles

Gartner Positions Interactive Intelligence in 'Visionaries' Quadrant in its '2009 Magic Quadrant for Unified Communications' Report

Contact center and corporate IP phone systems provider Interactive Intelligence has been positioned in the "visionaries" quadrant of analyst firm Gartner's 2009 Magic Quadrant for Unified Communications report.

10/27/2009

Interactive Intelligence Reports 'Record Revenues' of $33.2 Million for 3Q09

Contact center and corporate phone system solutions provider Interactive Intelligence today reported "record revenues" of $33.2 million for the third quarter of 2009, an increase of 10.4 percent over the $30.1 million it reported the third quarter of 2008.

10/26/2009

Free White Paper Outlines Five 'Checkpoints' to Consider when Selecting an IP Phone System

Traditional circuit-based phone technology has served the corporate world well for decades -- but companies are now migrating to IP phone systems because of the cost savings and operational efficiencies they deliver.

10/16/2009

Qubee Using Interactive Intelligence for New Contact Center in Bangladesh

Qubee, the trading name of Augere Holdings and a provider of high speed wireless broadband services in emerging markets, has reportedly selected Interactive Intelligence to help it establish a new contact center in Bangladesh.

9/29/2009

Interactive Intelligence Named to Software Magazine's 'World's Top 500 Software and Service Providers' Listing

Interactive Intelligence, a provider of VoIP contact center and corporate telephone systems, has been named to Software Magazine's "World's Top 500 Software and Service Providers" listing.

9/24/2009

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