IP phone maker Yealink (News - Alert), a designer and manufacturer of VoIP terminal equipment products for broadband networks, has signed a technology partnership with international virtual contact center solution specialist, CosmoCom.

Under the agreement, Yealink T2x Series IP Phone (News - Alert) has been certified for use with the CosmoCom's all-in-one contact center suite.

This certification will enable customers to easily provision and manage Yealink phones under CosmoCom (News - Alert) unified contact center platform.

This alliance allows both companies to provide better choices and possibilities to customers in mutual markets.

Elaborating further on this deal, the companies say that the combination of Yealink IP phones and CosmoCom will offer businesses a convincing and yet cost-effective choice in IP Contact Center solution.

Looking forward, Yealink aims to provide the best price-performance products to CosmoCom’s contact center customers.

“We attach great importance to establish a partnership with CosmoCom in the contact center market. And we are very pleased to promote the combination of the market leading IP contact center specialist CosmoCom and our award-winning Yealink T2x series IP Phone,” said Stone Lu, VP of Yealink. “We have strong confidence that CosmoCom and Yealink will provide an innovative solution with excellent value for contact center customers.”

“We are pleased to be enable our CosmoCall Universe customers to have access to the Yealink IP Phone product line”, said CosmoCom CTO Steve Dellutri.

Read a related article at TMCnet “CosmoCom Announces Broad Social Media Integration Support for Contact Centers.” This article discusses how social media outlets have empowered consumers to engage in conversations about their experiences with companies and products like never before.