GoldMine IP Voice Suite by FrontRange has been named a Finalist in the Best New Product category of the 2006 American Business Awards, a national business awards program honoring “great performances in the workplace.”
FrontRange was also the recipient of Product of the Year awards for their IP Contact Center 5.0 from Customer Inter@ction Solutions and Communications Solutions.
Winners will be announced during the annual gala on Monday, June 12, at the Marriott Marquis Hotel in New York City. The ceremonies will be videocast on the Internet and broadcast on radio.
“We are honored that this application has been recognized as delivering a one-of-a-kind, innovative customer service solution,” said Kevin J. Smith, Vice President of Products for FrontRange Solutions in a statement. “We’re proud to say that GoldMine IP Voice Suite is the first customer interaction solution that combines comprehensive IP Telephony and CRM systems from a single vendor.”
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Michelle Pasquerello is Associate Editor for TMCnet’s Online Channels. To see more of her articles, please visit Michelle Pasquerello’s columnist page.
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