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January 23, 2008

How Packetel's International Calling Service Differs from Traditional Calling Cards

International Calling

By Mae Kowalke, TMCnet Senior Editor


Many people use calling cards to save money on international phone calls. International calling has traditionally been a pretty expensive endeavor, and calling cards offer some relief to the pain of high per-minute charges.
In the past couple of years, other types of international calling services have emerged that can save consumers even more money. A case in point is Packetel’s long distance offering, which offers low per-minute rates from any phone, even a cell phone, with no setup fees or hidden charges.
The service works by providing the user with a personal access number (local) and online account management. The access number can be used on any phone to take advantage of low international calling rates.
TMCnet asked Frank Tam, president at Packetel, to explain some of the differences between the company’s long distance service and traditional calling cards. His points are expanded upon below.
No-PIN Dialing with Trusted Phone Numbers – Using a feature called Trusted Phone Numbers, Packetel’s service allows you to create a speed-dial of sorts to avoid having to dial a PIN when placing international calls. This works when you register your Personal Access Number as a Trusted Phone Number. Then, you can access account features without having to enter your PIN.
Real-time Online Call History – Unlike with traditional calling cards, Packetel’s international calling service provides you with an online account that displays real-time call history. This means no more guessing how many minutes you have left.
Online Phone Book and Quick-Dial Function – Packetel’s international calling service provides two features called Xpress and Quick-Dial Numbers. These are speed-dial numbers you pre-program into your online phone book to enable quick dialing of friends, family and colleagues.
Multiple Calls in One Session – If you are making a series of calls, you can do so without having to start a new session for each call. Packetel’s service also lets you make quick re-dials from within your initial session.
Local Access Number – When you sign up for Packetel’s international calling service, you are assigned a Personal Access Number. This is a number local to your area that you dial to access the long distance service.
Follow Me – Packetel’s service includes Follow Me (call forwarding) functionality so calls can conveniently be forwarded from one number to another.
To learn more about Packetel’s long distance service, please visit the International Calling channel on, brought to you by Packetel.

INTERNET TELEPHONY Conference & EXPO East 2008 (ITEXPO (News - Alert)) is going on now in sunny Miami, Florida! For the latest show news, please visit Rich Tehrani’s blog.

Mae Kowalke is an associate editor for TMCnet, covering VoIP, CRM, call center and wireless technologies. To read more of Mae’s articles, please visit her columnist page. She also blogs for TMCnet here.


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