Telepresence (News - Alert) consulting firm, Human Productivity Lab, and Brockmann & Company, a well known analyst and consulting firm focused on the user’s experience with communications technologies and its business impact, have jointly published a new comprehensive review of inter-company telepresence and video conferencing exchanges, “The Inter-Company Telepresence and Video Conferencing Exchange Review.”

 

This review of inter-company telepresence is said to educate CIOs, executives, managers, telepresence and video conferencing professionals about the opportunities and challenges of connecting with partners for effective visual collaboration and the first methodical comparison of the leading exchange service providers.

 

“Global Fortune 5000 organizations are beginning to use telepresence and videoconferencing to connect with partners, vendors, and customers. The hold-up has been connecting disparate networks while maintaining quality and security. Telepresence and Video Conferencing Exchanges are the necessary infrastructural element to do exactly that,” Howard Lichtman, Exchange Review co-author and president and founder of the Human Productivity Lab said.

 

The Exchange Review researched and surveyed the top exchange providers and managed service providers that are providing both wholesale and retail exchange services.

 

“Most inter-company sessions are processed like long distance telephone calls of the first half of the last century – with manual intervention and advanced notice. The Exchange Review delivers the first snapshot of where we are and helps to lay the framework to an automated experience for inter-company telepresence and video conferencing,” said Peter Brockmann (News - Alert), co-author of the Exchange Review and president of Brockmann & Company.