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NEC Unified Solutions Expands Managed and Professional Service Offerings

Hybrid IP

Hybrid IP Feature Article


March 10, 2006

NEC Unified Solutions Expands Managed and Professional Service Offerings

TMCnet News


NEC Unified Solutions, Inc.  announced this week the availability of two new managed services offerings: NEC Secure Remote Management Services and NEC Secure Threat Management Services. Designed for the small-to-medium business (SMB) and enterprise markets, these solutions improve network management and reliability while mitigating security risks and bolstering customers’ network security posture.
 
Together, NEC’s latest offerings ensure application and hardware availability by taking proactive measures to monitor and assess potential network issues and threats and enable NEC to assist customers throughout all phases of the IP migration process. The new services provide end-to-end assistance through the assessment, provisioning and integration, monitoring and proactive management and issue resolution for network and security events that occur in any organizations’ business-critical voice and data networks.
 
“As the volume of mission critical traffic continues to grow, it is imperative for organizations of all sizes to improve the availability and security of their networks,” said Zeus Kerravala, vice president, Yankee Group. “Specialized managed and professional services that meet specific business challenges, will allow companies to keep pace with congestion in today's network environment.” 
 
NEC’s Remote Management Service enhances network performance and availability by monitoring each component of an organization’s infrastructure including devices, servers and applications. The offering eliminates the need for businesses to increase capital expenditures all while reducing operational costs and offloading maintenance and upgrades. Additionally, NEC Remote Management Services lowers the total time to identify, isolate, notify and repair network issues, providing organizations with an immediate return on their investment.
 
The Remote Management Service is tailored to meet the unique needs of companies of all sizes through three levels including:
 
Level 1: Remote Monitoring – provides 24x7x365 monitoring of network devices, WAN links, servers, IP telephony infrastructure and applications for real-time availability and performance assessment. Configuration backups and network status are available via NEC’s customer web portal.
 
Level 2: Essential Remote Management Service – provides Remote Monitoring level and adds incident management responsibility while allowing customers to retain control over configuration management and optimization.
 
Level 3: Comprehensive Remote Management Service – combines Remote Monitoring and Essential Remote Management levels, and also provides ongoing trend analysis, optimization and problem management. Coupled with a dedicated customer service manager, this solution provides a fully managed arrangement.
 
In addition to NEC’s Remote Management Services, NEC is also proud to offer enhanced Threat Management Services. The new offering effectively extends the security capabilities of customers’ IT staffs through continuous monitoring of routers, security devices and Internet data traffic.
 
A recent Infonetics study suggests that annual losses of up to 16 percent of an organization’s revenue can be directly attributed to network downtime[1]. NEC’s Threat Management Service significantly reduces these potential losses in revenue, while decreasing implementation, maintenance and operations costs related to in-house monitoring efforts while providing improved, real-time detection of known and unknown threats.
 
The NEC Threat Management Services are available in three flexible levels to meet individualized needs. 
 
Level 1: Threat Monitoring – provides monitoring of security infrastructure for availability security issues. The package also provides incident notification and expert recommendations for resolution.
 
Level 2: Essential Threat Management – building upon the Threat Monitoring level, this package provides incident management and configuration backups for monitored equipment, co-management of security devices, “early warning” threat intelligence and compliance reports.
 
Level 3: Comprehensive Threat Management – providing the highest level of protection, this solution includes enhanced configuration and change management, vulnerability scanning, quarterly conference calls with security analysts and annual security assessments to adequately prepare organizations for individual security and threat challenges.
 
“The development of NEC’s Remote Management and Threat Management services is a direct result of the fundamental need of all businesses to provide a reliable and secure network,” said David King, vice president, Marketing at NEC Unified Solutions. “We believe that our customers benefit from their relationship with a single solutions provider who not only designs and deploys converged networks, but also manages and secures those networks.”


[1] Infonetics January 2005 report entitled, “The Costs of Enterprise Downtime”. Statistical information is specific to the financial services industry.

Hybrid IP





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