It is imperative for organizations to maintain communication links to ensure business continuity even during technical failures and natural disasters.
Hosted phone providers like Zultys (News - Alert) are ensuring business continuity for their customers through solutions like Zultys’ MX line of products. Its hosted MXvirtual system will function as a backup to a company’s existing phone system.
The functionality offered is the same as that offered by a premises-based MX system installed at the office. Zultys will host the business continuity solution in its data centers which will serve as a secure backup for Zultys customers.
Steve Francis, chief sales and marketing officer at Zultys said, “With our new business continuity offering, we give our customers peace of mind, knowing they will be able to handle a disaster situation and still have the full capabilities of their current phone system.”
Redundancy and survivability are major requirements of the infrastructure in any company. IT departments are entrusted with the task of securing the company’s data. But enough importance is not given to protecting the business phone system from service interruption. Even during unforeseen situations all communication lines have to be kept operational for which organizations require an efficient business phone system.
Most companies backup data on the cloud to ensure security. Similarly the office phone system can also be backed up on the cloud by Zultys. This will ensure that an organization’s business communications will work optimally even when disaster strikes. Employees will be reachable on their desk phone extension numbers or can be contacted by routing calls to their mobile devices.
The redundant cloud-based phone system from Zultys will feature the same functionalities as that of the regular office phone system. This way the call distribution system of a contact center or a business’ customer support center can function even when the office’s server room is damaged and its office communications are disrupted.
Zultys business continuity pricing is based on the number of users. In the case of larger corporations a backup system can be rented to cover the full organization or to cover only some critical departments.
Edited by Alisen Downey