TMCnews Featured Article
September 30, 2008
Report: Business Spending on Hosted Services Set to Increase
By Divya Narain, TMCnet Contributing Editor
According to a recent survey carried out by Rackspace Hosting, customer demand for hosted services is expected to rise in the coming five years. Almost 70 percent of respondents in the customer survey were of the view they would outsource more IT functions to hosting, software-as-a-service (SaaS (News - Alert)) or cloud service providers during the next five years.
Almost 50 percent of customer respondents indicated that their spending on hosting is also likely to increase. At present, 47 percent of respondents spend between 0 and 20 percent of their IT budget on hosted services, while 30 percent of respondents spend 30-50 percent.
“Two thirds of the survey respondents use a services provider to host one or more of their SaaS applications today and the data indicates that demand is likely to increase,” said John Engates, chief technology officer at Rackspace Hosting, in a statement.
An important benefit of outsourcing IT functions to a hosting provider is that it saves a considerable amount of time. More than 40 percent of respondents said that through outsourcing they could save 30-50 percent of their time. Almost 75 percent revealed that they can spend 25 percent more time on new projects by outsourcing their hosting requirements.
Rackspace sent out an e-mail survey to approximately 1,600 of its U.S.-based, and almost seven percent of survey recipients responded.
Related News
- Report: China, U.S. to Drive Global SaaS Market to $19.3 Billion by 2011
- Hosted Outbound IVR Services Set to Return Strong Growth
- Report: Companies Offering Both SaaS and Premise-Based Software Are Well-Positioned
- SaaS Report Focusing on American Business Now Available
- Report: Hosted Business E-mail Market Set for Growth Through 2012
Don’t forget to check out TMCnet’s White Paper Library, which provides a selection of in-depth information on relevant topics affecting the IP Communications industry. The library offers white papers, case studies and other documents which are free to registered users.
Divya Narain is a contributing editor for TMCnet. To read more of Divya's articles, please visit her columnist page.
Edited by Mae Kowalke

TMCnet LOGIN
Webinars
