Customers play an inarguably important role in the success of companies today. Customers can provide feedback on how a company is doing, offer clues on how to improve, and are a strong source to bring in new business. Paying attention to customer needs and catering your business around them is key.
REVE Systems, a VoIP software solutions provider headquartered in Singapore, is benefiting from its continued attention to global customers and has announced growth across 70 countries.
Over the span on the last eight years, the company has continued its journey to remain one of the most preferred platforms for VoIP carriers. Aside from its headquarters in Singapore, the company also has software development centers in Dhaka, Bangladesh and New Delhi, India.
REVE’s major customer base lies in Asia and the Middle East. It also has customers in Latin America, North America to Europe as well countries like Lebanon, South Africa and Turkey. Most recently, the company also extended across many other African regions including Botswana, Congo, Morocco, Somalia and Tunisia.
Owning to this success is the constant attention to its global customer’s needs. For example, the company’s website is available in seven languages – English, Russian, Spanish, Mandarin, Arabic and Portuguese.
Retail and wholesale voice carriers offer their customers voice services using mobile VoIP application offerings from REVE including its iTel Mobile Dialer Express. This offering, according to company officials, is currently used by over 1450 carriers across the globe is estimated to cater to over 80 million end users.
Other voice services offered by the company include its Softswitch / Billing platforms like iTel Switch Plus, which makes it possible to quickly connect to calls and offers data backup and bandwidth optimization options.
Last month, REVE Systems was presented with a 2012 NGN Leadership Award from Next Gen Mobility Magazine for the innovation its iTel Switch Plus provides to meet today’s communications needs.
To find out more about REVE Systems, visit the company at ITEXPO West 2012. To be held Oct. 2-5 at the Austin Convention Center in Austin, TX. ITEXPO (News - Alert) is the world’s premier IP communications event. Visit REVE Systems in booth #302. For more information on ITEXPO West 2012, click here.