TMCnews Featured Article

Hosted IVR Highlighted on Ifbyphone Blog

By Stefania Viscusi, Assignment Desk Editor

Ifbyphone (News - Alert), a hosted voice application and platform company, recently launched the Ifbyphone Blog, "The Voice of the Web," to highlight and discuss IVR dialog design and look to specific examples of the industry's best and worst.

 

The hosted IVR section of the Ifbyphone Blog focuses primarily on how hosted voice and telephony technology can benefit small and medium sized business that cannot afford dedicated staff and infrastructure.

 

Through the blog, Ifbyphone offers a look at how SMBs can turn their telephone into a more effective sales and customer support tool.

 

Ifbyphone's Hosted IVR solutions make it possible for IVR developers to concentrate on applications and interface with those applications using traditional hosted programming environments.

 

Here are some interesting Hosted IVR related blog posts you won't want to miss.

 

Why Does My VOIP Connection Sound So Bad?

Paying Attention to Small Business

Does Speech Technology Work?

The Gooey World of VUI Management

For Better Applications, Listen to What Your Customers Say

 

 

 

For more be sure to also check out the Hosted IVR channel on TMCnet.com

 

 

Stefania Viscusi is an established writer and avid reader. To see more of her articles, please visit Stefania Viscusi’s columnist page.

 

Interactive Voice Response (IVR)	X
A hardware- or software-based computer system that enables incoming callers to interact with voice prompts or verbal commands....more