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Equip-Soft Aligns Hosted CRM Technology with Best Business Processes

TMCnews


TMCnews Featured Article


February 11, 2011

Equip-Soft Aligns Hosted CRM Technology with Best Business Processes

By Anuradha Shukla, TMCnet Contributor


Equip-Soft offers sales functionality with hosted CRM software that successfully manages the equipment lifecycle, allowing executives to effectively work with customers and prospects.


The company stresses that selling equipment should be less complicated while avoiding duplicate data entry. Enterprises require real-time accurate information regarding contracts, to make better decisions and optimize customer relationship management.

Equip-Soft recognizes this need and offers the unique technology including features such as equipment management that ensures one equipment file for all types of equipment.

Its technology also features store truck configurations and can identify major components that are ideal for rental equipment where components are rented separately.

In addition, it also features configurable specifications for different types of equipment, sales costing worksheets that aid to easily see deal profitability and links sales with service and purchasing.

Moreover, technology from Equip-Soft can update hour-meter from anywhere equipment is referenced and offers multiple warranty support.

Equip-Soft claims it can help equipment distributors manage growth and improve efficiencies through its rentals, service, sales, parts, and fleet management software. It also can align the best technology with the best business processes.

Thanks to Equip-Soft’s Dealer Management Systems (DMS), companies can reduce the price point, integrate accounting with core fundamentals, achieve cost-savings, while permitting scalability for future growth. 

“Customer demand requires that cost controls are implemented to strip away excess cost out of the supply chain. Whether triggered by an acquisition or the failure of legacy systems, equipment distributors recognize that service contracts are an important element of their margins and profitability,” said Grant Skinner, vice-president of Equip-Soft.


Anuradha Shukla is a contributing editor for TMCnet. To read more of her articles, please visit her columnist page.

Edited by Juliana Kenny







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