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The Perfect Customer Experience Adds New Blogger
February 07, 2007
Blogging has become a substantially successful avenue for the flow of solid information and opinions from all sorts of sources. And while experts are increasingly offering their views in this new way, on the topic of Customer Experience Management, a blog dedicated to perfecting the customer experience includes an editorial team of experts that offer their insights.
Marketing veteran Dale Wolf is the editor of the "Perfect Customer Experience" blog and explains his ideas and hopes for the blog saying in statement, "Our ideas are free to visitors in the hope that this knowledge will assist managers who want to lead a transformation from traditional marketing to new-age marketing. Our editorial team is expanding quickly so readers will have access to multiple points of view on how to achieve a perfect customer experience."
Recently, the blog welcomed its newest contributor, Jill Griffin, founder and president of The Griffin Group. Griffin is a well-known speaker, board director and writer, publishing many well-known books on the topic of Customer Experience and focusing her discussions on customer loyalty.
Some of her most recent postings to the blog include, "Podcast: Keeping Customers," "How to turn first-time buyers into repeat customers," and "Jill Griffin's 12 Laws of Customer Loyalty."
The Perfect Customer Experience blog features various resources and guest authors as well as experts who provide readers with opinions and insight into obtaining the "perfect customer experience," while also welcoming open discussions.
Other experts also blogging include Shaun Smith, an expert in CEM, and Jeanne Bliss, a best selling author, expert in the industry and worldwide keynoter, among other bloggers. Visit the Perfect Customer Experience blog HERE.
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Stefania Viscusi is an established writer and avid reader. To see more of her articles, please visit Stefania Viscusi’s columnist page.
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