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Five9 Call Center Solution Awarded 2008 Product of the Year
December 18, 2008
Call center solutions provider Five9 has continued offering their solutions to a number of clients and thanking their partners with rewards.
The company also offers solutions to meet the troubling economic conditions, and solutions that improve not-profits' goals.
This past year, the company announced partnerships with Visual Benefit Communication, Omega Direct Response, In Genius Solutions, Vonage, and many more.
Now, the company is being honored with a 2008 Product of the Year Award for its innovation.
The award was given by TMC's (News - Alert) Customer Interaction Solutions magazine and recognizes the company for demonstrating technological excellence and application refinement.
The company provides on-demand call center software for telemarketing, customer service, and business continuity and offers its solutions to customers of all sizes on five continents.
"Five9 is proud to receive this award from CIS Magazine," said Mike Burkland, CEO, Five9. "It acknowledges our leadership position in the Software-as-a-Service (SaaS (News - Alert)) market for call centers, our track record of product innovation and reliability, and our customer-centric approach. In 2008, Five9 launched a major new software release that received very positive reviews from existing and new customers alike, and this award attests to our ongoing dedication to our customers' success."
"I am pleased to honor Five9 for their hard work and accomplishments. Their commitment to quality and excellence benefit the contact center experience as well as ROI for the companies that use them," said Nadji Tehrani, Executive Group Publisher and Editor-in-Chief of Customer Interaction Solutions.
Earlier this month, Five9 announced a the multi-year deployment of its call center software platform at Carolina Call Center which delivers consultative support to parents, students, and educators looking for additional instructional programs to augment the classroom.
Stefania Viscusi is an assignment editor for TMCnet, covering VoIP, CRM, call center and wireless technologies. To read more of Stefania’s articles, please visit her columnist page.
Edited by Stefania Viscusi
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