Hostcomm, a provider of Hosted IP services has become one of Microsoft (News - Alert) Dynamics Partner. The company is working in partnership with the Microsoft Dynamics Partner Channel to enhance the added value of Microsoft Dynamics CRM installations.

 The integration of Hostcomm predictive dialer API works seamlessly with Microsoft Dynamics CRM system helps businesses to  increase sales, improve customer service and build long-lasting customer relationships by offering a more efficient and personalized service through workflow automation.

Predictive dialer CRM integration offers Microsoft Dynamics CRM vendors with a unique opportunity to add value to their propositions and increase their CRM system sales.

With partnership Hostcomm, Microsoft Dynamics vendors can better compete with rivals such as Salesforce.com (News - Alert) (CRM) that has its own API that vendors can use to integrate 3rd party dialers. Now vendors can create new revenue streams by offering additional services for integration, development and support of the dialer features.

Recently, insurance firm, Towergate Insurance, has improved customer service and efficiency with deployment of Hostcomm ContactPro predictive dialer CRM integration technology.

Speaking about this partnership, Chris Key, Director, Hostcomm, said, “The Hostcomm predictive dialer integration API is designed to integrate seamlessly with the Microsoft Dynamics CRM system with no complex coding. It can be developed and deployed in very little time, saving costs for the vendors and their customers. We can add value to what Microsoft Dynamics Partners offer their clients. They in turn can offer their customers a fully automated solution that will improve their business processes and customer service levels.”

Kim Moore, Marketing Manager for Hostcomm explained in a statement, “We are working hard to help Microsoft Dynamics resellers leverage predictive dialer technology in a way that enables their customers to embrace a powerful solution that offers much greater value to their business.”

Hostcomm, Microsoft Dynamics vendors can improve CRM system adoption with the integrated dialer features becoming a big part of the working day for any call center agent, loading lists of contacts to call.